TX-IN AI Campaign Studio · TX-IN Digital & Design

Refund & Cancellation Policy

Last updated: September 7, 2026

This policy applies to TX-IN AI Campaign Studio by TX-IN Digital & Design. Send billing and refund inquiries to support@tx-indigitaldesign.com.

Billing and refunds

Paid subscriptions are billed through Stripe. This policy explains subscription handling and how to contact us about billing and refund concerns.

Cancellation and access

When available, open Usage & Plan → Manage Billing to manage or cancel your subscription. Scheduled cancellation displays a cancellation date and Access through date. Eligible paid access continues through that date; cancellation does not automatically downgrade an active paid period early. Contact support if you cannot access billing management.

Refund requests

Cancellation is different from a refund. Canceling does not automatically refund a payment or unused credits. Request review by emailing support with your account email, relevant charge date and amount, and a brief explanation. No automatic refund, prorated refund, or refund deadline is promised here. Any outcome is subject to review and applicable requirements.

Duplicate or incorrect charges

Email support@tx-indigitaldesign.com with the date, amount, and a non-sensitive receipt reference if available. The transaction must be identified before an appropriate action can be determined. Do not send full card numbers, security codes, or payment credentials.

Suspected unauthorized charges

Contact your payment provider promptly and notify support. If your studio account may also be compromised, reset your password. Never share authentication links, codes, or passwords in email.